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Shipping, Returns & Refunds

Shipping

Our items are shipped within the UK, Europe, USA and Canada by Royal Mail from the united kingdom. Our postage boxes are designed to fit through your letterbox and although our packages are tracked they will not require a signature.

Returns

Refunds for returns will be limited to the product price only and will not include shipping and handling costs incurred at the time of purchase. Unless faulty, we are only able to accept returns for items which are unopened and unworn.

Cancellations

To cancel your subscription at any time, you must either cancel via your online account at store.themonthlytieclub.com/account  or email us at hello@themonthlytieclub.com at least 48 hours prior to your next scheduled payment. Please note, we are unable to accept cancellation requests via Facebook, Instagram, Twitter or any other platform or medium.

If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. We reserve the right to revoke your subscription at any time. Returns with the request of a refund will be refunded the paid for subscription cost minus the shipping and is at the discretion of customer support. Membership is void where prohibited by law.

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